FAQ's

There are generally two types of warranty available to BlueScope Steel customers. Material Warranties cover the materials (such as COLORBOND® steel) that certain steel products are made from. Performance Warranties are offered by some manufacturers of these end products to assure users they will perform as expected when installed. (You should talk to your supplier about details of any Performance Warranties they may offer.)

Material Warranties are available against corrosion to perforation by weathering in the natural elements and for COLORBOND® steel also against flake and peel. For more details, such as whether a warranty is available for your desired application, the applicable terms and conditions or how to apply for the warranties, please talk to your supplier or go to our relevant product section of this website.

Australian residents can order COLORBOND® steel swatches, stickers and brochures. Please call Ryan McGuinness on 0424 368 681 to order your swatch today.

Do not allow any metals other than aluminium, galvanised steel, ZINCALUME® steel or zinc to come into direct contact with COLORBOND® steel. Any direct contact between any other metals (eg. copper and lead) and COLORBOND® steel can result in corrosion. Especially take note of the following:

Normally it's OK to walk on a roof made from COLORBOND® steel. However safety precautions should be taken, including the wearing of soft rubber soled shoes and any necessary precautions for working at heights. You should also take into account the manufacturer's recommendations about where to place your feet on the profile to prevent deformation. Some roofs are designed to be 'non trafficable' (meaning they're not designed to be walked on). This should be noted on designs, plans and is sometimes signposted. 

If you are unsure whether a roof is trafficable, treat it as non trafficable until you can confirm otherwise. Please talk Ryan McGuinness from RM Roofing Service if you have any questions in relation to your roof. Call Ryan on 0424 368 681

Follow the following steps to ensure you choose the correct tiles:
Step 1: Material
Terracotta
Meaning 'baked earth' in Italian, terracotta, as the name suggests, is a natural clay product that has been used throughout the ages for protection against the elements. Boral terracotta tiles are manufactured using select clays that are kiln-fired to temperatures of 1100°C, resulting in a strong-yet-lightweight roofing material of exceptional quality.

The outstanding colour performance is achieved through the firing process known as vitrification. Clay and glaze materials fired at high temperatures melt and fuse together resulting in a finished tile resistant to harsh UV exposure.

Concrete
Modern concrete tiles are made from sand and cement with a pigmented colour coat. This can replicate the appearance of a broad array of distinctive tile designs, while remaining relatively cost-effective.

Boral concrete tiles are manufactured using an extrusion process resulting in the utmost strength and density. Following moulding and colouring we apply a sealant finish that protects against efflorescence, a salty white deposit that can form on masonry and concrete products.

Terracotta and concrete tiles differ in size, shape and colour so what you choose may come down to personal preference.

Step 2: Profile
The profile of each tile's shape at its cross-section works together with colour to provide a roof's distinctive character.

Step 3: Colour & Finish
Boral offers a palette of warm, cool and neutral tones in both terracotta and concrete ranges. Mix and match your roof tile with fascia, gutter and brick colours.

Not only is there a vast array of colours on offer, there are also a few options to enhance the final finish of each tile. Our terracotta range features four finishes from matt through to glazed. For concrete tiles, choose from the vibrancy of our 'Colour-On' application or the longevity of 'Colour-Through'.

Step 4: Accessories
Boral's accessories can make all the difference to the final outcome of your roof, including its performance and appearance. They include sarking for sub-tile protection and a terracotta ridging product called Accent Ridging, for the ultimate sleek finish.

Depending on the style of your house and design of your roof, Boral offers other ways to finish off ridges and apexes as well as some more traditional crests and finials.

Step 5: Installation
To be sure your roof is installed to the correct specifications and meets Australian standards, please call Call Ryan McGuinness from RM Roofing Service on 0424 368 681.

Yes you can, as your roof tiler should be able to work around different tile widths. If you are looking at re-tiling the whole roof, assess the condition of the existing timber battens, which support the tiles, as well as the sarking underlay that lies beneath. If either needs to be replaced or you don't have sarking, a re-roof is the recommended option. For extensions where you don't want to re-tile the whole roof, Boral tiles in the closest match can be installed on the new roof plane.

It all depends on the load capabilities of the existing roof frame, as tiles are heavier than metal sheeting. If you have a trussed roof frame, which comprises triangular units that are self-supporting to a pre-calculated load, an engineer's report will determine whether your roof can support tiles. Conventional roof frames (also called stick-built roof frames) are constructed on-site during the house framing phase of construction. They are more flexible, as they can shift the weight of the roof system to load-bearing walls. Tiled roofs require a load capacity of 60kg per square metre. 

Please call Ryan McGuinness on 0424 368 681 for an assessment and prompt, free Quotation.